Privacy Policy

Enchanted Forest has two separate websites that are used by the general public: an informational site that describes our theme park and on online store.

Information Site (http://www.enchantedforest.com)
We do not collect any personal information from users on our informational site except for the Contact Us page. The use of the Contact Us page is an optional feature provided as a convenience to our visitors. Visitors may use a web-form on the Contact Us page that sends an email to park management. The form asks for the user's name, email address (optional), and phone number (optional). The information gathered on the form is then sent via email (unencrypted) to park staff. Emails sent via the Contact Us page may be held in our staffs' email accounts indefinitely. These accounts are not guaranteed to be secure.

All emails sent to Enchanted Forest (including the personal information contained within) are property of the Enchanted Forest. We do not sell or share personal information gathered by our website with other companies. We use the information gathered by our Contact Us page solely to respond to inquiries made.

Online Store (https://www.enchantedforest.com/web-store/catalog)
When users of our online store check out, we require that users furnish us with name, address, telephone number, payment information, and any other information we may require to complete the transaction. All personal information collected in our online store is encrypted using 256-bit encryption. Non-financial information is stored by Enchanted Forest in a password-protected database. This information is kept indefinitely.

Financial information (such as credit card information) is securely transmitted and stored by a secure payment gateway (either Authorize.net or PayPal). How long this information is stored is solely dependent on the gateway's policies.

Enchanted Forest does not sell, rent or lease its customer lists to third parties. Enchanted Forest only supplies personal information to third parties when required to do so to complete a transaction in our online store. All such third parties are prohibited from using your personal information except to provide these services to Enchanted Forest, and they are required to maintain the confidentiality of your information.

Enchanted Forest's websites may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features and services of our website.

Enchanted Forest does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.